Q1: What Is The Warranty Of Your Products?
A: We offer 3 years guarantee for our Battery Chargers, Power Adapters and LED Power Supplies, at the same time if the products was damaged undesigned, we are willing to replace unconditionally.
Q2: What Kind Of Battery Charger you Can Offer?
A: We can manufacture Lithium Battery Charger, Lead-acid Battery charger, LifePo4 Battery Charger and NiMH Battery Chargers within a range of 5w-500w.
Q3: Do You Have Some New Product Coming?
A: We have 30 years experience in production of switch power supply company, at present, the main goal is to high-power switching power supply design and production, 800W battery chargers and adapters have been applied for certification, can put into production soon.
Q4: Will Each Of Your Product Tested Before Shipment?
A: Yes, each of our Battery Chargers, Power Adapters and LED Power Supplies will be strictly tested before shipping. The last four processes of testing is Open Frame Performance Testing --- Plastic Housing Integrated ---- 4-hour Aging Testing --- Drop Testing ---- Final Performance Testing --- Packaging.
Q5: What certifications You Have?
A: Our company have been certified by ISO 9001:2015, ISO 14000:2015, QC 080000:2015 ; Our Battery Chargers, Power Adapters and LED Power Supplies are passed UL, FCC,CUL,CE,RoHs,CB,TUV/GS, SAA,RCM,PSE,KC,CCC.
Q6: What's The Lead Time?
A: Sample :3-5 days. Mass production: 15-20 days, depends on the order quantity.
Q7: How Do You Ship The Goods And How Long Does It Take?
A: We usually ship by DHL,UPS,FEDEX,TNT etc. It usually takes 4-5 days to arrive. By air,by sea are also acceptable.
Q8: Could You Customize Electric Bike Battery Charger For Us?
A: Yes, we support both OEM & ODM.