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british airways system outage \'caused by it worker accidentally switching off power supply’

by:Fuyuang     2019-12-24
Last weekend, a British Airways outage disrupted travel plans for thousands of people, leaving the hubs at Heathrow and Gatwick Airport in chaos, reportedly due to staff mistakes
According to The Times, a power supply unit in the power outage center was in perfect working condition and was deliberately shut down, which caused interference.
The newspaper reported that, therefore, the investigation of the incident may focus on human error.
According to The Times, the incident may be related
Known as an uninterrupted power supply, or UPS, designed to provide a smooth power flow from the main power supply by descent
Back to the battery-powered back-
A diesel generator.
British Airways\'s parent company, International Airlines Group, explained this week that a power loss in a key data center, an uncontrolled restart of the system, followed by the shutdown of the entire system.
According to The Times, a survey has shown that UPS was in full working order at the time.
The newspaper quoted sources as saying that maintenance contractors had accidentally cut off supplies.
Bill Francis, head of iag it, sent an email to employees seen by the Press Association, which seems to confirm that the interruption was not caused by an IT failure or a software-related issue.
Last weekend, British Airways was forced to cancel about 800 flights from Gatwick and Heathrow due to flight disruptions.
Flight compensation website
According to Com, BA may have to pay about 61 euros (£53m)
In the compensation under the EU rules, the number of reimbursement of the customer\'s hotel accommodation fee is not included.
In the past year, several airlines have been hit by computer failures, but analysts say the duration and scale of the BA outage is unusual.
On last August, Delta canceled and delayed thousands of flights due to a computer system failure.
Last month, Lufthansa and Air France were temporarily unable to board due to a global system failure.
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